improved

Updated user profile view

Recently, we've updated the navigation menu to reflect our new design language, and today we're excited to continue that work by releasing an updated user profile view. In this post, we'll highlight some of the cool improvements

improved

New Dashboard navigation

Today, we're launching an updated navigation bar in the Castle Dashboard in preparation of a series of upcoming feature releases, where the overarching goal is to have a more scalable design. With a vertical menu bar, we're allowing for more room and more customization as we're building out the Castle Dashboard to become the ultimate companion in your mission for finding and stopping fraud!

added

Castle is now SOC 2 Type 2 compliant

We're excited to announce that Castle has completed SOC (Service Organization Controls) 2 Type 2 attestation, which marks a big milestone in our continuous work of safeguarding your privacy and providing a secure foundation in your quest to eliminate fraud.

improved

Revamped filter bar

Today, we're launching a revamped filter bar in the Explore view, in order to both provide a more intuitive search experience as well as supporting more advanced queries by allowing AND and OR operators.

improved

Filter and group by custom fields

With Castle APIs you’re able to send custom properties both in the user traits section and in the general event properties section. This can provide useful business context such as which role the user is, which plan they are on, which organization they belong to etc.

improved

Custom columns in group tabs

Today we've launched the ability to add custom columns, based on any event field, in any group tab in the Explore view. Depending on the column type, you can now add e.g. min/max/average for numbers and unique value count for strings and enums. In addition to that, you can also see the most recent + top 20 values of the field.

improved

Explore with custom groupings

Back in Feburary, we launched the ability to see matching users for a given search in the Explore view, to quickly see how many and which users are involved in a certain data pattern.

improved

Increased data retention

Castle's is built to make fraud investigations quick and efficient by collecting all user activity data in the same place, as well as providing powerful ways of exploring it. Today we're taking one more step in this mission by extending the default data retention from 30 days to 90 days, for all plans.

added

Introducing Account Takeover Score

About a month ago, we launched a dedicated bot score to help you combat the specific problem of automated access to your service. This new score was the first in a series of more specialized scores which allows you to target more specific fraud types.

Pricing for client-side events

Back in February, we launched the ability to track events to Castle directly from the client app (both mobile and web). This provides both a really quick and easy way to get started with Castle, as well as providing additional behavioral context when investigating fraudulent activity.